Home Elegance Design

601 21st Street,

Vero Beach, Fl, 32960

 

 

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Store?

Free Shipping Over $99. Under $99 will be a fee associated with Processing and handling Shipment Fee $9.99

Which payment methods are accepted in the Online Shop?

We accept all Major Credit Cards and Paypal Payments.

How long will delivery take?

 You will receive your order within 7-15 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a few days to process your order. This is just an estimate and doesn’t include weekends or holidays. When your order has been shipped, you will receive an email with tracking information.

How secure is shopping in the Online Shop? Is my data protected?

Your Data and Credit Card information is Secure. We take extreme measures to protect our customer. We use the latest updates and technologies to ensure the payment and personal information is secured.

WE USE SSL SECURITY TO ENSURE ALL YOUR PERSONAL INFORMATION IS ENCRYPTED. WE DO NOT STORE YOUR CREDIT CARD INFORMATION AND IT WILL BE USED ONE-TIME ONLY UPON PURCHASING YOUR PRODUCT. WE NEVER STORE ANY INFORMATION ABOUT OUR CUSTOMER’S PRIVATE DETAILS!

What exactly happens after ordering?

UPON PLACING YOUR ORDER, PLEASE ALLOW UP TO 5 BUSINESS DAYS TO HAVE YOUR ORDER PROCESSED. OUR FULFILLMENT WAREHOUSES PACK YOUR ORDERED ITEM(S) AND SHIP THE PACKAGE(S) OUT AS SOON AS POSSIBLE. ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE A NOTIFICATION THROUGH EMAIL. THEN YOU CAN THEN TRACK YOUR ORDER BY GOING TO THIS PAGE – TRACK MY ORDER.

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